Terms and Conditions
Welcome to Fatima Styles! By accessing or using our website at https://fatimastyles.com, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our services.
1. Acceptance of Terms
By using our website and placing an order, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, you should not use our website.
2. Use of Our Website
You agree to use our website in accordance with all applicable local, state, and national laws and regulations. You will not use our website for any illegal or unauthorized purposes, including, but not limited to, spamming, fraud, or infringing upon any intellectual property rights.
3. Product Information
We strive to provide accurate and up-to-date product information on our website. However, we do not guarantee that all product descriptions, pricing, or availability are error-free. We reserve the right to modify product details, prices, and availability without prior notice.
4. Orders and Payments
• Order Acceptance: All orders placed through the website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including issues with payment processing or stock availability.
• Payment: Payments for products and services are processed through secure payment gateways. You agree to provide accurate payment details, and you authorize us to charge the total order amount to your selected payment method.
5. Shipping and Delivery
• Shipping Policy: We offer shipping within India. Delivery times may vary depending on your location. Shipping costs are calculated during checkout.
• Delivery Delays: We are not responsible for any delays caused by the shipping carrier or force majeure events such as natural disasters, strikes, or other uncontrollable factors.
6. Returns and Refunds
Please refer to our Return and Refund Policy for detailed information on how we handle returns and refunds. We are committed to ensuring a positive experience and will process returns in accordance with the terms outlined.
7. Account Responsibility
If you create an account with Fatima Styles, you are responsible for maintaining the confidentiality of your account details and password. You agree to notify us immediately if you suspect any unauthorized use of your account.
8. Intellectual Property
All content on the Fatima Styles website, including logos, images, text, videos, and product descriptions, is the intellectual property of Fatima Styles or its licensors and is protected by copyright laws. You may not use, copy, or reproduce any of the content without prior written consent.
9. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, including any errors, omissions, or delays in the information provided. Our liability is limited to the amount paid for the specific product or service that is the subject of the claim.
10. Indemnification
You agree to indemnify and hold harmless Fatima Styles, its employees, affiliates, and partners from any claims, damages, or losses resulting from your use of our website, violation of these Terms of Service, or infringement of any third-party rights.
11. Changes to the Terms
We reserve the right to modify, update, or change these Terms of Service at any time. Any changes will be posted on this page, and the updated date will be indicated at the bottom. Please review these Terms periodically to stay informed of any changes.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Your City, India].
13. Contact Us
If you have any questions or concerns regarding these Terms of Service, please contact us at:
• Email: contact@fatimastyles.com
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How do I return or exchange an item?
To return or exchange an item, simply follow the instructions on our Returns & Exchanges page or contact our customer service team for assistance.
How long will it take to receive my order?
For domestic orders, it typically takes 3-7 business days.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your package on our Order Tracking page.
What payment methods do you accept?
We accept Credit/Debit Cards (Visa, MasterCard, Rupay), Net Banking, UPI (Google Pay, PhonePe, Paytm), Mobile Wallets, Cash on Delivery (for select locations), and EMI options for eligible credit cards.
Do you offer discounts or promotions?
Yes, we frequently offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated!
Can I cancel or modify my order after placing it?
If you need to cancel or modify your order, please contact us within 24 hours. Once an order has been processed, we cannot guarantee changes or cancellations.
How can I contact customer support?
You can reach us via email at contact@fatimastyles.com or by using the contact form on our Contact Us page. We aim to respond within 24 hours.