FAQ

Frequently Asked Questions

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How do I return or exchange an item?

To return or exchange an item, simply follow the instructions on our Returns & Exchanges page or contact our customer service team for assistance.

How long will it take to receive my order?

For domestic orders, it typically takes 3-7 business days.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your package on our Order Tracking page.

What payment methods do you accept?

We accept Credit/Debit Cards (Visa, MasterCard, Rupay), Net Banking, UPI (Google Pay, PhonePe, Paytm), Mobile Wallets, Cash on Delivery (for select locations), and EMI options for eligible credit cards.

Do you offer discounts or promotions?

Yes, we frequently offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated!

Can I cancel or modify my order after placing it?

If you need to cancel or modify your order, please contact us within 24 hours. Once an order has been processed, we cannot guarantee changes or cancellations.

How can I contact customer support?

You can reach us via email at contact@fatimastyles.com or by using the contact form on our Contact Us page. We aim to respond within 24 hours.